By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 25 2022 Patients benefit when they fully understand their diagnosis and...
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD May 11, 2022 The words we use definitely impact how our patients...
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD April 14, 2021 Communication is an integral part of succeeding as an...
By Mark Wright, OD, FCOVD, and Carole Burns, OD, FCOVD Oct. 30, 2019 Communicating with staff, patients and industry partners, like vendors,...
A guide to mastering challenging conversations with patients.