Dispensary Viewpoint

Power Up Your Optical Dispensary, Part II: “Be the Expert”

Mark Hinton, of eYeFacilitate, shows optical dispensary staff how to be experts and not order takers. The key is to listen to patient needs–then to guide patients through the eyewear shopping experience. This is the second in a series of staff-building video tutorials from ROB and eYeFacilitate INCLUDES DOWNLOAD: Staff Meeting Discussion Points.

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