News Briefs Archive

New AI-Powered Telehealth App

July 31, 2019

Anthem is partnering with venture-backed K Health to launch an app designed to give its 40 million members quicker access to treatment options and the ability to text with doctors — all for less than a co-pay, the company announced, according to reporting by Samantha Liss of HealthCareDive.

Anthem is investing an undisclosed sum numbering in “the tens of million of dollars” in K Health, which to date has raised more than $50 million. K Health is an artificial intelligence-driven app that shows members how doctors have treated other patients experiencing similar symptoms.

Anthem and K Health said they believe the deal will improve access to care while driving down overall costs.

With Anthem and K Health’s technology, members can engage with the AI-based app that is backed by data from “10,000 doctors and 20 years of anonymized health records,” the company said. It allows consumers to chat for free with the app, which is trained to ask questions about medical history, age and gender as it attempts to resolve the consumer’s health concern.

From there, patients can then chat with doctors.

“The product is aggregating the wisdom of the entire medical community within one intelligent machine that gets smarter over time,” Anthem said in a statement.

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