Staff Management
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8.2KHow a $4 Million+ Practice Increased Net Profit Without Cutting Staff Costs
Boosting net profit without sacrificing your staffing budget.
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5.4KHow We Maintain Our Staff of 50 By Filling Open Jobs in Less than 2 Weeks
Filling jobs quickly during the Great Resignation.
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4.4K4 Ways to Follow Ted Lasso’s Lead to Create Engaged & Productive Employees
What Ted Lasso can teach us about creating a fun workplace.
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3.7KA 3 Million+ Practice’s Scribe Experiment
How one scribe evolved into a new team of employees.
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3.8KThe Biannual Staff Meetings Powering a Practice with a $500+ Per Patient Revenue
Staff meetings that produce measurable results.
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6.2KHow & Why a $3 Million+ Practice Trains All Employees with a Goal of Advancement
Putting your staff & practice on a trajectory toward success.
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5.8KHow I Boosted My Practice’s Efficiency 25+% By Moving 3 Staff Positions Offsite
The big gains you can realize from remote positions.
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5.8KThe Culture that Built a Practice with 18.5% Year-Over-Year Net Profit Growth for the Last 5 Years
Creating a culture that spurs better care & profitability.
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10.8KTony Hsieh’s Lessons for ODs: 4 Things the Late Zappos Co-Founder Can Teach Us
Tips from the Zappos co-founder on how to best serve patients & employees.
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3.4KThe Employee Performance Reviews Making Us More Profitable
Performance reviews that help power practice profitability.
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3.4K3 Efficiency Improvements that Enabled Us to See 2-3 More Patients Per Day
Creating happier patients & a better-run office.
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4.4K4 Ways I Established Trust With Staff to Build a $1 Million+ Practice
The bonds of trust that grew a $1 million+ practice.
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3.8KHow I Gained “Traction” to Spur 30% Year-Over-Year Practice Growth
Strategies that empower significant practice growth.
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3.3K6 Ways I Cultivate a High-Performing Staff
Developing the employees your patients & practice need.
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3.9K7 Steps to a Successful Associate OD Hire
Making it more likely you choose the right associate OD.
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3.9KThe Trainings Helping Our Youngest Employees Succeed
Giving your youngest employees what they need to succeed.
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4.5KCulture Reigns: How I Am Spurring 12% Year-over-Year Growth
Creating a positive & profitable practice culture.
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4.1K5 Steps to Righting Employee Performance
Safeguarding patient care & moving employees toward greatness.
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3.5K5 Ways to Find Skills Gaps in Your Staff & Create a Plan to Fill Them
Ensuring staff is ready to exceed patients' expectations.
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3.5KThe New On-Demand HR Help Providing Essential Support for Practices
A new service offering key HR support to ODs.
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3.3K5 Steps to Hire for Attitude
The difference the right attitude in employees makes.
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3.8KMy 5 Most Valuable Staff Training Resources & Approaches
Tactics to create your ideal team.
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3.9K5 Staff Training Tips from a Practice with an Average Employee Retention Rate of 10+ Years
Making turning training into a value-add for employees.
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6.4K4 Patient Flow & Staff Workflow Tips from a $2 Million+ Practice
Creating an efficient office that is more pleasant AND more profitable.
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4.7KThe 3 Most Important Things I Do to Train My Staff
Training employees to better serve patients better while increasing practice revenues.
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5.3K
The Staff Bonus Plan that Helped Build a $1 Million+ Practice
Implementing bonus plans to increase employee morale & increase revenues.
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6.4KThe 3 Most Important Things I Do to Develop a Staff Powering 12% Annual Growth
Key actions to ensure a better-trained staff.
