Staff Management
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1.9KHow We Increased Capture Rate 8% & Increased Revenue-per-Refraction By $114
Staff training & certification and staff development resources.
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1.4KKeeping Employee Morale Up When a Valued Co-Worker Leaves
Keeping employee departures positive for remaining team members.
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944How Visits to Two Steakhouses Improved Our Staff’s Ability to Sell Premium Eyewear
Learning the value of premium eyewear.
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2.9KChange the Patient Conversation from ‘Cost’ to ‘Savings’
Increasing optical sales through patient engagement.
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1.4K6 Ways to Effectively Implement Delegation in Your Optometry Practice
Delegation strategies for better practice leadership.
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2.7KAssociate OD Shares How the Optometry Practice He Chose Won Over Competitors
Practice options for new optometry school graduates.
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1.2KWhat Every Optometry Practice Should Know About Pregnant Workers Fairness Act
Pregnant Workers Fairness Act (PWFA) accommodations to be aware of.
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3.2KThe Student Debt-Relief Program that Brought Us Our Ideal Associate OD
Tapping into a new associate OD placement program.
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1.5KFreedom of Speech and Workplace Violence – A Dangerous Election Season Tango
Freedom of speech in the workplace.
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2.6KThe Most Effective Way to Maximize Learning from Business Books in Your Optometry Practice
Professional development through book reviews.
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1.7KYour Employee Appears to Be Depressed. What Should You Do?
Identifying depression among employees & providing support.
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2.2K4 Steps to Recruiting Your Ideal Associate OD
Hiring an associate optometrist for practice growth.
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2.4KUnderstanding Your Office’s Emotional Culture
Using emotional culture inventory surveys.
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1.9KWhat Associate Doctors Really Want: Insights from Our Team
What practice owners need to do to keep associate ODs happy. By Laurie Sorrenson, OD, FAAO July 10, 2024 As an owner-optometrist,...
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1.4KAnswers to 11 Common Questions About Employee Vacation Time Rights
How to balance patient care with employee time-off requests.
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2.0KHow I Brought the Legendary Ritz-Carlton Customer Experience to My Practice
Low-to-no cost ways to create a winning patient experience.
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2.1K7 Ways to Create a Winning Culture by Investing in Your Best Employees
Encouraging your best team members to stick with you By Bethany Fishbein, OD May 8, 2024 As a practice owner and practice...
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1.1KThe Benefits that Helped Me Attract & Keep Employees During the Great Resignation
Benefits that create the long-lasting team you & your patients need.
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1.7KAn Easy Way to Rein In Your HR Challenges
An option you may not have considered to address HR challenges.
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2.3KThe Staff Training Change that Enabled Us to See 30-35 Patients Per Day Without Sacrificing Care
Increasing patient volume AND more time with doctor.
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1.5KHow I Became a Chief Accountability Officer & Why You Should Become One, Too
How to be accountable for everything that happens in your office.
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2.1KHow to Spend < $5,000 Yearly & Implement 3 Office Culture Enhancements
Creating a culture conducive to happiness & profitability.
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1.8KHow to Let an Employee Go Without Endangering Your Practice
Protecting your practice when terminating an employee.
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2.6K5 Optometry Students Share What They Are Looking for in an Employer
What prospective associate ODs want from you.
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2.6K
3 Ways We Serve as Role Models for Our Employees to Create the Practice We Want
Modeling professional behavior for staff.
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3.0KEasy-to-Overlook Equal Employment Opportunity Guidelines that Could Get Your Practice Into Trouble
Employment guidelines essential for your practice to follow.
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1.9KHow We’re Empowering Our Employees to Do What They Do Best
Freeing employees to focus on helping patients.
