Patient Engagement
-
2.0KHow We Get Patients to Say Yes to Out-of-Pocket Products & Services, Increasing Revenue Per Exam By $90
Communicating the value of your out-of-pocket services.
-
2.6K5 Changes that Improved Patient Care, Boosted Capture Rate 10% & Doubled Second-Pair Sales
Improvements that skyrocket patient experience & optical sales.
-
1.8KTwo Word Changes that Transformed Our Patient Compliance & Increased Product Sales 30%+
The huge impact of a small change in words.
-
5.3K21st Century Office Experience that Enabled a Cold-Start to Grow 26,000 Strong Patient Base in 10 Years
A few key ways to bring your practice into the 21st century.
-
2.7K15 Free or Low-Cost Ways to Make Your Practice Stand Out
Easy ways to show patients why they should pick you over a competitor.
-
2.2KHow We Decreased Our Accounts Receivables 83% Over Last Year
Smoothing the patient experience & boosting profitability.
-
3.8KHow I Use Emotional Intelligence to Create a Practice with 90% Patient Retention Rate
The important role played by EQ in retaining patients long-term.
-
4.0K10 Things to Build Both Credibility with Patients & Long-Term Practice Profitability
Building patient relationships that prime your practice for growth.
-
6.4KThe Best Way to Break 3 Kinds of Bad News to Patients
The best way to inform patients of potentially upsetting news.
-
2.2KDo these 6 Things to Deliver Care to Children that Brings Families Back to Your Practice
Creating office experiences that make families want to return.
-
4.0K4 Ways to Be More Emotionally Intelligent & Get More Returning Patients & Referrals
Approaching patient interactions with greater emotional intelligence.
-
5.4K3 Ways to Take Customer Service in Eyecare to the Next Level
3 ODs share how they are exceeding patients' expectations.
-
2.3KHow I Help Patients by Educating Them & Generate $55K Annually in the Process
Delivering patient education that improves both care & profitability.
-
3.4KHave These 3 Conversations with Parents to Grow Your Practice
Conversations with parents that can change a practice's growth trajectory.
-
2.2KThe Actions We Took to Ensure Consistency in Our Patients’ Care & Experience
Creating a consistently better experience for patients.
-
2.3KHow to Make It Easy for Patients to Accept Your Full Treatment Plan
Sponsored Content By ROB Editors & Kaleb Langill When patients accept the full treatment plan, they benefit, and so does your practice....
-
2.7K6 Ways We Create Lifelong Patients in Our Practice
Creating lifelong patients who are loyal to your practice.
-
3.1KDo These 3 Things to Relax a Patient for a Better Exam & Better Mindset for Optical Shopping
Helping patients relax to create better, more profitable office visits.
-
3.6KDo These 3 Things to Ensure Patients Follow Your Treatment Plans & Return for Care
Strategies that make good patient outcomes more likely.
-
5.7KAsk These 3 Questions in the Exam Room to Boost Care & Profitability
Conversations that move the needle on care & profitability.
-
4.3KDo These 3 Things to Map Your Patients’ Journey & Transform Their Experience in Your Office
Learning exactly what your patients experience in your office.
-
4.2KHow We Created a 21st Century Practice–and Added $50,000+ Annually in the Process
By Susan Resnick, OD, FAAO, FSLS Dec. 1, 2021 We were already witnessing shifts in consumer behavior as a result of the...
-
4.2K5 Actions to Attract a Population of Patients with $1.9 Trillion of Buying Power
Serving a huge group of patients who need your care.
-
3.9KThe Practice Resource that Boosted Our Average Optical Transaction by 79%
A way to help patients while significantly improving profitability.
-
3.5K3 Patient Exam Room Questions We Are Building Our Practice By Answering
Practice-building conversations with patients.
-
3.2KThe Office Experience Building a $2.5 Million Practice
Creating an office experience worth returning & referring others to.
-
4.1K
How to Empower the Patient to Drive Better Treatment Outcomes
How asking the right questions empowers patients.
