Dispensary Viewpoint

Power Up Your Optical Dispensary, Part IV: Reading the Mindset of the Patient as Consumer

When patients reach the dispensary, says Mark Hinton, of eYeFacilitate, try and see them as consumers with individual concerns. Get inside their mindset—be the expert!–and solve their vision challenges. This is the fourth installment in “Power Up Your Optical Dispensary” with Staff Meeting Notes and Discussion Points that you can download for a staff meeting.

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