Keys to making your part-time employees feel valued--so they stick with you.
Find out what you know about working with Millennials.
Strategies to profitably add a new associate OD.
A system for making great patient care & service more likely.
How NOT to let staff repel patients on the phone.
A strategy for determining when you should add employees.
Tips for more powerful staff meetings.
Materials to help you better train your staff.
Tips for creating a staff that's ready to better serve patients.
Here's what's OK--and not--to require of employees' appearance.
Find out how well your staff is doing for your patients & practice.
Why to give staff feedback on an ongoing basis.
Tips for creating your most productive staff.
Exit interviews of out-going employees shows you areas for improvement.
What you need to know about creating & using KPIs.
By Tami Hagemeyer, ABOC, FNAO May 23, 2018 There is a collective practice personality you and your staff communicate to patients. Here’s...
How to pull off an effective planning session with staff.
Investing in new employees pays off.
How a staff hierarchy makes for a better practice.
By Linda Conlin Licensed Optician Feb. 14, 2018 Your staff meetings can prime your practice for greater patient service and profitability–if they’re...
Freeing up your time with better delegation.
Advice on managing your employees' vacation time.
By Adam DePoe, OD Jan. 10, 2018 There comes a time when a practice owner realizes they aren’t able to keep up...
Tips for motivating staff to help your practice grow.
How to keep your best employees from getting lured away.
The best way to add an associate to your practice.
How to improve employee work performance & better patient service.