Practice improvements stemming from a doctor's shopping trip.
Top tips on serving elderly patients.
Make your office experience worth returning to.
Know what patients see first, and how to make it a welcome sight.
Changes you can make to increase patient volume.
Improve your office while sticking to your budget.
Story of an office-space purchase and remodeling that transformed a practice.
Low-cost changes can make a huge difference to profitability.
Speed up patient visits, and create more time for shopping.
How to recover and continue to prosper after a natural disaster.
Improve your patient experience by lessening the wait.
Don't let "little things" wreck your patients' in-office experience.
Key elements of the patient experience to notice--and improve.
Learn what works--and what doesn't--about your patient flow.
Pick the perfect office space for your practice.
How you greet patients directly affects your bottom line.
Create an office that engages your patients, encouraging them to return for care.
See how your office feels to patients--and improve for growth.
By Thuy-Lan Nguyen, ODMay 18, 2016Your practice may run efficiently for you and your staff, but is it friendly to your patients?...
By Peter J. Cass, ODPrepare for natural disasters--and respond efficiently—to minimize damage to the practice while remaining HIPAA compliant.
By Justin Bazan, ODDisplaying the work of artists in your community creates a unique office environment and brings new patients into your...
By Ken Krivacic, OD, MBALimiting excessively long exams leaves the patient more time to purchase eyewear in the optical dispensary. And doctor-staff-patient...
By Gina M. Wesley, OD, MS, FAAOPatient flow tends to slow down during the summer months. Implement strategies to keep patient visits...
By Gina M. Wesley, OD, MS, FAAOBuilding a new office allows you to create an efficient space for you and an appealing...
Gordon G. Wong, ODUnique areas in your office can aid practice branding and offer patients a memorable experience--one they are likely to...
By Yoongie Min, ODPatients often make their first impression of you based on what they see when they walk into your office....
By Mary E. Boname, OD, FAAORenovating your office can improve the patient experience, but careful planning is required to meet your practice...